Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Website Control Panel you can find a comprehensive Help Center section offering various educational articles and regularly asked questions. They are compiled by our support team of well–trained techs. Just fill in your question and our smart software will offer you the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • For those who want to find out how to take care of a typically experienced issue by watching an educational video, we’ve added a compilation of video tutorials to our Website Control Panel. All the instructional video clips are brief and simple to follow. They offer you visual demonstrations of various site administration procedures.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a 60–minute response guarantee. Our team of proficient technicians will be at your disposal to answer all the inquiries that you may have. During off–peak times, a response will be offered in even less than 20 minutes.