1 hour ticket response
Our team of technical support engineers is devoted to offering swift answers to all your queries. We’ll examine your client support ticket the instant it has been received and will respond with a solution to the problem within maximum sixty minutes after the helpdesk ticket submission. As a matter of fact, our average ticket response time is twenty minutes.
A Top–Notch Help Desk Support Service
Each member of our help desk team has several years of experience in the Linux cloud packages field and the majority of them have worked for us for at least 5 years. They all are prepared to answer all your inquiries in the most competent manner possible.
A User–Friendly Help Center Section
To help you get a quick tip on how to use a particular service, we have included a truly user–friendly Help Center section in your Website Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, have a gaze at the F.A.Q. archive or check out our how–to video tutorials.