A 99.9% Server Uptime
We’ve built our cloud hosting system using dependable hardware and strongly modified software. Our administrators have installed a customized version of SELinux on our machines to ensure optimal protection and stability. We’ve set up a number of anti–DDoS tools in addition to very powerful firewall programs to make sure our network is invincible and safe.
Our Linux cloud packages plans include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
In order to supply a good–quality hosting service, you can hardly rely on the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure an ultrasonic connection speed with the outside world.
And because of this, regardless of which datacenter facilities you pick: our USA located datacenter, our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter or our Australia located datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not pleased with our web hosting services, or if you consider them inadequate, or if you decide that you want a Linux VPS hosting packages rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you will keep complete control over your domains even when you close your hosting account with us.
24/7 Technical Support
We have carefully picked each single member of our 24x7 support staff to make certain that we can offer you the best technical support service you can get. Each one of our customer service technicians has several years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. What’s more, they’re at your disposal 24x7 – you can reach them whenever you want and they will reply as fast as possible.
Their average support ticket response time is well under 20 minutes, whilst with other hosting vendors you are forced to wait around for days. And we also offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered within 60 minutes.