Q: Why should I transfer my website? What does web site migration entail?
A: If your current hosting provider can no longer fulfill the requirements of your site, or when you undergo constant network downtime, or if you are made to wait for hours for the help desk staff to get back to you, it may be a good idea to switch your web hosting provider, i.e. to transfer all the files for your web sites together with your databases from your current provider to your future provider. At Pinome Cloud, we are aware that this can often be hard and time–consuming. This is the reason why we will do all that for you at no cost!Our practiced technical staff representatives will migrate your site content from your current provider to us. Our technicians have got a lot of experience with website migration and are able to take care of anything – from a conventional WordPress–powered weblog or Joomla™ CMS–driven website, to a highly elaborate, custom–built web app.
Q: Just how long will it take for my website to be transferred over to your platform?
A: We try to implement all website migrations ASAP. Nonetheless, we do not have a set time frame for web site migrations. There are various things that you need to consider – the sheer size of your site and the workload of our web site migration team, etc. We constantly strive to perform each migration within 48 hours. With smaller–sized websites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is important to me. What data do you need to have?
A: We will require the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: No. Your website will remain online during the migration. Once everything is completed on our end, we will notify you so that you can examine it and check for problems. If everything’s OK, all you will have to do is modify your domain name’s DNS settings.
Q: Will my present web hosting provider need to do anything?
A: Nope. Aside from your login credentials for the Control Panel, we do not need anything. We will never get in touch with your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you transfer content from?
A: We can transfer your site from any web hosting provider or any Linux–based web hosting platform on condition that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.